When you create a Movo account, we collect the information you voluntarily provide: your display name, email address, date of birth (to verify you are 18 years of age or older), profile photograph, country of residence, preferred reading genres, and any personal biography you choose to write. If you register via Apple Sign-In or Google, we receive a limited profile dataset as authorized by you and that provider.

We automatically collect device model, operating system version, unique device identifiers, IP address, mobile carrier, app version, crash logs, and performance diagnostics to maintain service quality and diagnose technical issues.

When you read on Movo, we collect detailed reading activity including: titles and chapters accessed, reading progress and completion rates, time spent per chapter and per session, reading speed and scroll patterns, bookmarks and annotations you create, and any ratings or reviews you submit. This data is core to personalizing your experience. See Chapter III for full details.

Books you add to your library, titles on your reading list, and collections or shelves you create are stored on our servers and associated with your account to enable cross-device access and personalized recommendations.

Any reviews, comments, forum posts, author-reader discussions, or original fiction you publish on Movo constitutes User-Generated Content (UGC). See Chapter IV for full details.

We record how you navigate the Service: content you browse, search queries you enter, features you use, recommendations you interact with, and the frequency and timing of your sessions. This informs our recommendation engine and product improvements.

If you contact our support team, submit a content report, or participate in surveys, we retain the content and metadata of those communications for the purpose of resolving your inquiry and improving the Service.

All payments are processed exclusively by Apple App Store or Google Play. We do not store your payment card details. We receive only anonymized transaction confirmation tokens and purchase entitlement data sufficient to activate your in-app access.

We use your information to authenticate your account, deliver reading content, operate community features, enforce content policies, process purchases, and provide all core Service functions including library management, reading progress sync, and author-reader interaction features.

Your reading history, library contents, genre preferences, and engagement patterns power Movo's recommendation engine, surfacing books and authors we believe you will find compelling. See Chapter V for details on how personalization works and how to opt out.

For authors and content creators on Movo, we use your data to calculate readership statistics, provide audience analytics, process earnings where applicable, and support your content management activities.

We process behavioral data, user reports, and content signals to detect and prevent fraud, harassment, prohibited content, and policy violations.

Aggregated and de-identified usage data is analyzed to improve recommendation accuracy, reading experience features, and overall platform performance.

With your consent where required by law, we may send promotional communications about new titles, author events, and platform offers. You may withdraw consent at any time via in-app settings or the unsubscribe link in any email.

We process personal data as necessary to comply with applicable laws, respond to valid legal process, enforce our Terms of Service, and protect the safety of our users and the public.

Movo tracks your reading progress (chapter completion, bookmarks, current position) to enable seamless cross-device reading continuity. This data is essential to the Service and cannot be disabled while your account is active, though you may delete your reading history at any time from your account settings.

If you create highlights or annotations within a book, these are stored on our servers and associated with your account. Annotations in publicly shared reading sessions may be visible to other readers. You may export or delete your annotations at any time from your reading history settings.

We infer your genre preferences, reading pace, and content interests from your reading activity. These inferences form your reader profile, used exclusively for in-app personalization. Your reader profile is not shared with publishers, authors, or third-party advertisers without your explicit consent.

Records of which books, chapters, or premium content you have unlocked or purchased are retained for the life of your account to enable access restoration after reinstallation or device change, and for the statutory period required for financial record-keeping thereafter.

Where Movo offers mature or adult-rated fiction, your election to access such content is recorded as part of your account settings and preference data. This information is used to apply appropriate content filters and is treated with the same data protection standards as all other personal data. It is never shared with third parties for advertising purposes.

Movo supports several forms of user-generated content including: book reviews and ratings; reader forum posts and discussions; author biography and book description content; original fiction and serialized stories submitted by writer-users; comments on chapters or community posts; and reading challenge participation entries.

All UGC you submit is collected, stored on our secure cloud infrastructure, and associated with your account. You retain ownership of all original content you create.

By submitting UGC to Movo, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute your content within the Service and in connection with marketing the Service, subject to your privacy settings. This license persists for a commercially reasonable period following deletion to account for technical and legal requirements.

Authors who publish original fiction on Movo retain full ownership of their creative work. The license grant described in § 4.3 applies only to the right to host and display your work on the Movo platform. Movo does not claim ownership of, or the right to commercially exploit, your original literary work outside of operating and promoting the Movo Service. Any additional commercial arrangements require a separate, explicit written agreement.

UGC is reviewed using automated screening and human review for compliance with our Community Guidelines. Reviews, forum posts, and original fiction that violate our content policies — including content that glorifies illegal activity, constitutes hate speech, contains unsolicited explicit material in non-adult-designated spaces, or violates third-party intellectual property rights — may be removed. Repeat or serious violators may face account suspension or termination.

You may delete your UGC at any time. Deleted content is removed from public display within 48 hours, from production servers within 30 days, and from backup archives within 90 days. Reviews and comments that have been responded to by other users may leave traces in those responses that we cannot retroactively remove.

Movo's recommendation system analyzes your reading history, library contents, genre preferences, reading speed, completion rates, review history, and engagement with community content to surface books, authors, and series we believe you will enjoy. The system becomes more accurate the more you read on the platform.

We build an internal reader profile from your activity on Movo. This profile is used exclusively for in-app personalization and is not sold, shared with publishers for marketing purposes, or transferred to any third-party advertising network without your explicit, informed consent.

You may disable personalized recommendations at any time in Settings > Privacy > Personalization. Movo will then present a non-personalized, editorially curated discovery feed. Your reading history data will still be collected for security and analytics purposes unless you exercise broader data deletion rights under Chapter XII.

We share personal information with trusted third-party service providers who support our operations, including cloud infrastructure providers, content delivery networks, payment processors, analytics platforms, customer support tools, and content moderation systems. All providers are contractually bound to process your data only on our instructions and in compliance with applicable data protection law.

We do not sell your personal information. We do not share your reading habits, preferences, or other personal data with publishers, book retailers, or third-party advertisers for their independent commercial use.

Authors whose works are published on Movo receive aggregate, anonymized analytics about their readership (e.g., total reads, completion rates by chapter, average rating). These analytics do not include individually identifiable reader information unless the reader has explicitly chosen to make their identity visible to the author (e.g., through a public review).

In the event of a merger, acquisition, or asset sale, your personal data may transfer to the acquiring entity. We will notify you in advance via in-app notice or email before your data becomes subject to a materially different privacy policy, giving you the opportunity to request account deletion.

We may disclose your information to law enforcement or government authorities when required by applicable law, valid legal process, or where necessary to protect user safety. Where legally permitted, we will notify affected users prior to such disclosure.

Your display name, profile photo, public reviews, forum posts, and any publicly published original fiction are visible to other Movo users and may be indexed by search engines. You may set your profile or individual content items to private in your account settings.

We integrate mobile analytics SDKs to measure app performance and feature engagement. These are configured with privacy-preserving settings including anonymized event collection and suppression of advertising identifiers absent your consent.

Book content and media are delivered via third-party CDN providers to ensure fast, reliable loading for readers worldwide. These providers process delivery metadata (not reading behavior) as technical intermediaries under data processing agreements.

Apple App Store and Google Play handle all payment processing. Their terms and privacy policies govern the payment transaction. Our use of data from these platforms is limited to confirming entitlements.

Apple Sign-In and Google authentication are governed by their own terms and privacy policies. Our use of data from these services is strictly limited to account creation and profile population.

We retain your personal information for as long as your account is active. Accounts with no login activity for 24 consecutive months will receive a dormancy notice; following the notice period, inactive data may be anonymized or deleted.

Your reading history, progress data, and annotations are retained for the life of your account. You may delete your reading history at any time from account settings. Deleted reading data is removed from active systems within 30 days.

Financial transaction and purchase records are retained for a minimum of seven years to comply with applicable accounting, tax, and consumer protection obligations.

Records of content moderation actions, user reports, and enforcement decisions are retained for up to 36 months after account closure to support pattern analysis, appeals, and legal defense.

Aggregate, irreversibly anonymized data (which cannot be used to re-identify you) may be retained indefinitely for product research and platform development.

We implement TLS 1.2+ encryption for all data in transit, AES-256 encryption for sensitive data at rest, strict role-based access controls, and automated anomaly detection to flag unusual access patterns for review.

Access to user data is restricted on a need-to-know basis, requires multi-factor authentication, and is subject to comprehensive audit logging. All personnel with data access undergo regular data protection training and sign confidentiality agreements.

We conduct regular security assessments and third-party penetration testing. If you discover a security vulnerability, please report it responsibly to service@movo.casa.

In the event of a personal data breach posing risk to your rights and freedoms, we will notify relevant supervisory authorities within 72 hours where required by law and inform affected users without undue delay, describing the nature of the breach and steps taken to mitigate harm.

The Movo app uses session tokens, local storage, and analytics SDKs (not traditional browser cookies) to maintain your session, remember preferences, sync reading progress, and measure feature engagement.

On iOS, we request ATT consent before accessing your IDFA. On Android, we respect your opt-out via device advertising settings. Advertising identifiers are used only to measure our own user acquisition campaigns and are not shared for third-party behavioral advertising.

Our website and help center may use standard browser cookies for session management and analytics, manageable via your browser settings.

Movo serves a global readership and operates infrastructure across multiple regions. Your personal data may be transferred to and processed in countries other than your country of residence, which may have different data protection standards.

For transfers from the EEA, UK, or Switzerland to countries lacking an adequacy decision, we rely on EU Standard Contractual Clauses (SCCs) and, where applicable, the UK International Data Transfer Addendum (IDTA). Equivalent safeguards apply to other cross-border transfers.

Where applicable national laws impose mandatory data localization requirements, we take reasonable steps to store and process the required data categories within the mandated territory.

Request a copy of personal data we hold about you via your in-app account settings or by emailing service@movo.casa with subject “Data Access Request.”

Correct or update inaccurate personal information directly in your account settings. For data that cannot be self-corrected, contact us and we will action the correction within 30 days.

Request deletion of your account and personal data via Settings > Account > Delete Account or by emailing us. See Chapter XIX for full account deletion details.

Object to or request restriction of processing in certain circumstances. We will pause relevant processing while assessing your objection.

Where processing is based on consent or contract and automated, request your data in a structured, machine-readable format (e.g., JSON) for transfer to another service provider.

Withdraw consent for marketing or optional personalization at any time via in-app settings or by contacting us, without affecting prior lawful processing.

Email service@movo.casa with “Privacy Rights Request” in the subject line, your registered email address, and a description of your request. We verify your identity and respond within the timeframe required by applicable law (generally 30 days).

For EEA and UK users, Movo acts as the data controller of your personal information under the GDPR and UK GDPR respectively.

We process your data under: (a) contractual necessity (to provide the Service); (b) legal obligation (regulatory compliance); (c) legitimate interests (safety, fraud prevention, service improvement), where not overridden by your rights; and (d) consent (for marketing and optional personalization features).

You may lodge a complaint with your national data protection supervisory authority if you believe your data has not been handled lawfully. We encourage you to contact us first to attempt direct resolution.

California residents have rights under the CCPA as amended by the CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. Movo does not sell personal information and does not share it for cross-context behavioral advertising.

Exercising your California privacy rights will not result in denial of services, different pricing, or a reduced quality of experience on Movo.

California residents may designate an authorized agent to submit privacy requests by providing written proof of authorization. We verify both agent and resident identity before processing any request.

Brazilian users have rights under the Lei Geral de Protecao de Dados (LGPD) including confirmation, access, correction, anonymization, deletion, portability, and withdrawal of consent.

We process Brazilian users' data based on contract performance, legal obligation, and consent where applicable. We do not rely on legitimate interests alone to process sensitive data categories of Brazilian users.

Brazilian users may lodge complaints with the Autoridade Nacional de Protecao de Dados (ANPD) where they believe data processing violates the LGPD.

Movo is designed exclusively for users who are 18 years of age or older, in part because the platform may offer access to mature literary content. We implement date-of-birth verification at registration and apply additional detection measures to accounts suspected of being operated by minors. Accounts confirmed to belong to users under 18 will be immediately and permanently terminated with all associated data deleted.

If you are a parent or guardian and believe a minor has created a Movo account, contact us immediately at service@movo.casa. We will investigate and, where confirmed, permanently delete the account and all associated data without delay.

Authors are required to accurately label the maturity level of their content. Movo applies content filters based on these labels. Content that is mislabeled to circumvent content controls, or that contains prohibited CSAE material regardless of label, is subject to immediate removal and account enforcement. Users who encounter content they believe is mislabeled or contains CSAE material should report it immediately.

All in-app purchases — including coin purchases, chapter unlocks, premium subscriptions, and author tips — are processed exclusively through Apple App Store or Google Play. Movo does not store your payment card details. We receive only anonymized transaction confirmation tokens and purchase entitlement data.

If Movo offers virtual currency or reading coins: (a) they have no cash value; (b) are non-transferable between accounts; (c) are non-refundable except as required by applicable law or app store policy; (d) may expire per terms disclosed at purchase; and (e) may be forfeited upon account termination for cause.

Transaction records are retained for a minimum of seven years to satisfy applicable accounting, tax, and consumer protection requirements.

Movo may send push notifications for: new chapter releases from authors you follow; reading milestone reminders; community replies and mentions; new reviews on your published work; promotional offers; and account security alerts.

Control notification types in Settings > Notifications or via your device's OS notification settings. Disabling all notifications may cause you to miss important account security alerts.

Transactional emails (account confirmations, purchase receipts, security alerts) are essential for Service operation and cannot be unsubscribed from while your account is active. Marketing emails are optional and may be unsubscribed from at any time via the link in any such message.

Delete your account at any time via Settings > Account > Delete Account, or by emailing service@movo.casa with subject “Account Deletion Request.”

Your profile, reviews, and public content are removed from view within 48 hours. Personal data is deleted from production servers within 30 days. Backup archives are purged within 90 days of the next scheduled rotation. Published original fiction may remain available subject to any author licensing arrangements in effect at the time of deletion.

Certain data is retained where required by law: transaction records (up to 7 years); safety and moderation records (up to 3 years); and data subject to a legal hold. All retained data is isolated and used only for the specific legal purpose requiring its retention.

Authors who publish on Movo provide additional information including author biography, genre specializations, and publishing history displayed publicly on their author profile. This information is collected and stored on our servers and is subject to the same data protection standards as all other personal data.

We provide authors with aggregate readership analytics: total reads, chapter completion rates, reader retention curves, average session length per book, and aggregate demographic information (age range, country distribution). These analytics are anonymized and cannot be used to identify individual readers without their explicit consent.

Where Movo offers author monetization features (e.g., tips from readers, premium chapter access, or author subscription tiers), we collect earnings records and, where required by law, identity and tax verification information. Creator earnings records are retained for a minimum of seven years for financial compliance purposes.

This Policy is governed by applicable international data protection law and the laws of the jurisdiction in which Movo is incorporated, except where mandatory local law in your country of residence imposes higher standards that cannot be contractually excluded.

If our response to a direct complaint has not resolved your concern, you retain the right to escalate to the relevant data protection supervisory authority in your country of residence.

Material changes to this Policy are communicated at least 14 days before taking effect via in-app notice, push notification, and/or email to your registered address. Non-material corrections may be made without advance notice.

Your continued use of Movo after any revised Policy's effective date constitutes acceptance of the updates. If you do not agree, please delete your account before the changes take effect.

Prior versions of this Policy are available upon request by emailing service@movo.casa.

For questions, data rights requests, or privacy concerns, please contact us at:

• Email: service@movo.casa
• Subject: “Privacy Inquiry — [Your Name]”

We acknowledge all inquiries within 5 business days and provide a substantive response within 30 days.

Use the in-app Report function on any content item or user profile, or email service@movo.casa immediately with subject “CSAE Report.” These reports are our absolute highest-priority safety matter and will be actioned without delay.